Why Social media marketing Monitoring from BrandReact differs



BrandReact was designed not just in monitor the Social media marketing space, but to watch the complete Web and also to ensure your company can Respond to everything that is said on them within an appropriate manner. BrandReact helps people and organizations that want to be aware what has been said on them, specially when to control your emotions at this kind of scale that it can ruin them.

social media monitoring

The device will provide a small company or an individual having a powerful Listening Interface, that may be configured to trace multiple names and brands. The user can produce a more 3 of ‘Listen Topics‘, where each topic can include multiple keywords connected by simple operators (like: ‘coca cola’, so not every colas are tracked, but merely ‘the real thing’).



The Listen Topics are tracked all around the open internet, however the user may configure a specific number of closed social networking sites (like Facebook) he can access. Even the user may define email options that will be managed.

Digital marketing campaign analysis

BrandReact is tracking all topics and stores your items in a database, along with any photos or any other non-text elements. This database will also retain the answer or reaction, so that it will build up to become knowledge base with every technique system.



The Listen Topics are tracked in real-time and make a stream of messages that need to be handled. BrandReact is filtering the stream for duplicates, with all the database to go back to if the user started while using system.



The stream is made available to the consumer in a way that it may be scanned quickly. Each item contains three lines. The first line describes the heading or title from the item that was found and the origin with the item, the 2nd and third line show a part of the texts which contains the original Listen Topic, which can be highlighted. Clicking about the item shows a window with the full text including any non-text objects which can be displayed like pics and vids. Links will be deliver to objects that can not be displayed.



There are numerous methods to handle items. By pressing the ‘React’ button, the consumer can respond to the item in a appropriate manner. He may take a number of of the actions:



R = ReTweet (So the Tweet may be broadcasted towards the Corporate Followers)

E = Email (To anyone, informing or tasking someone else)

A = Answer (While using appropriate channel, providing a primary reply to the product)

C = Comment (Save an item for later, with an annotation or a remark)

T = Task (Write some action on a Task list)



The Reporting Engine is a powerful tool for creating sophisticated reports with graphs and tables of just about any query that may be performed on the data collected in the Stream.



The BrandReact Corporate Edition offers powerful, flexible, and easy to utilize reporting features that may help you analyze your social media marketing data to have interaction more customers.



Reports comprise one or several blocks, called widgets. As an example, a written report called “Mentions Today” could be constructed using the widgets “Facebook mentions”, “Twitter mentions”, and “Blog mentions”.



You can create as numerous Widgets as you need and combine them in Reports. A widget could be used in multiple reports.



An essential feature of the reporting engine may be the capacity to export any graph to PDF and any table to Excel (via a so-called csv-file), to help you refine your analysis in Excel along with other office tools.



The BrandReact Corporate Edition is great for consultants offering their customers with reports about the effectiveness of their Social media marketing Campaigns, marketing departments that want to are accountable to the Board to validate the (Social Media) Marketing budget and then for researchers, that want to add Social networking data within their findings.



The BrandReact Enterprise Edition is ideal for medium-sized and huge companies. Companies have a corporate account and will appoint more than one administrators. The administrators define the users and also know what privileges each user has.

You will find different privileges for that various areas of the system, therefore the user’s job could be completely tailored. The privileges cover defining, altering and deleting Listen Topics, filters inside the stream and components of the database. Viewing, responding or editing backpacks are all tasks which can be given to specific users. In in this way the administrator can tailor the workflow system to define how departments or individuals the organization get excited about the listening process.



In general this is a good option to involve as numerous people in the organization as possible. This can provide a broader understanding for your need for hearing the customer’s wishes and complaints, which will ultimately benefit both the customer as well as the corporation. Also it is advisable, to have people trained on the BrandReact system, just in case something happens plus a sudden flood of items needs to be handled!



BrandReact can train administrators as well as users. Also BrandReact can help configure the machine. These services are carried out and nominal fees and might be done remotely or in-house in the customer.



The expense of BrandReact is dependent on the number of users, topics, reports, etc - Please e mail us to obtain a quote.



For many interested companies we offer a free ‘Listening’ consultation and free Webinars.
 

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